Get A Copy Of Your Credit Report

Convenient Online Credit Report Requests – No Walk-Ins Accepted

We make accessing your credit report easy and entirely online, with no need for in-person visits. Using your phone, tablet, or computer, you can request your credit report from the comfort of your home.

We offer two (2) types of Free credit reports:

1. Free Credit Report (Without Score)
2. Free Credit Report (With Score: JMD $1,150 inclusive of GCT)

Every Jamaican over the age of 18 is entitled to receive a FREE copy of their credit report each calendar year.

To get started, send an email to customerservice.jm@crif.com . Our team will promptly reply with a Consumer Credit Report Request Form (see link below), along with clear instructions for completing the process.

What do you need in order to get your credit report?
You are required to complete a Consumer Credit Report Request form. Along with the same form you will be required to submit the following documents:
1. Complete the Request Form: Indicate the specific credit report you wish to request using the form provided.
2. Verify Your Identity:
o Submit your Taxpayer Registration Number (T.R.N.) and a valid government-issued ID, such as a Driver’s License, Passport, or Voter’s Registration Card.
o If you don’t have a government-issued ID, you may send a passport-size photo certified by an official such as a Justice of the Peace, Medical Practitioner, Attorney-at-Law, Superintendent of Police, or Bank Manager.
3. Proof of Address: Include a document such as a recent utility bill or bank statement (not older than three months) in your name, or a certified proof of address signed by an approved official.

Submitting Your Documents:
All documents must be certified by an approved official and sent via email to customerservice.jm@crif.com . If you're unable to have the documents certified, you may instead take a clear selfie holding your ID below your chin and submit it with the required documents for identity verification.

For any additional questions, please contact us at customerservice.jm@crif.com , or call 876-906-8680 / 876-618-1515. Our customer service hours are Monday to Friday, 8 a.m. to 4 p.m.